Personal Trainer Business Tip: Get referrals even if it didn’t work for them

http://www.profitablepersonaltrainer.com Recently my wife and I were looking at using a product/service that’s really expensive and beyond our comfort zone.

Ultimately what sold us was the testimonial of someone that the product didn’t work for, how odd is that?

That even though they had spent a large some of money, and it didn’t solve the problem they still whole heartedly recommended it for others.

In this video I talk about some of the things we do to create a system to ensure everyone that comes through our door has a great experience.

This is getting harder and harder to do in a world that moves faced, that is ruled by emotions, and where people can begin telling the world about how you made them feel even before they leave your four walls.

I don’t profess to have all of the answers but these things have really helped in our facilities.

http://youtu.be/6xQFtaALUWE


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