Selling Personal Training

The Conversion Pitch

The Conversion Pitch

Published by on July 15, 2010 | 2 Responses

Yes Star Wars is my favorite all time movie!

Yes Star Wars is my favorite all time movie!

If you’ve been reading Profitable Personal Trainer at all you know that the fitness marketing strategies I like to employ the most are the ones that revolve around giving over the top value to your prospects. It’s not rocket science, its simple rapport, invest in people and they in turn will invest in you. As Zig Zigler so profoundly says, “the more you help others get what they want the more likely you will get what you want.”

Now it is that simple, and yet it isn’t. If you’ve been planning re-packaged short term free programs to massively attract new leads, if you’ve been offering up blockbuster high value trial packages so it’s a no brainer for people to try your services, don’t forget you still have to ask them or present them with an offer to continue. In other words at some point you still have to sell.

High value marketing systems will continually allow you to create a steady influx of new prospects and will rapidly position you as the good guy expert in your community. But without a conversion plan you will only see about 10-15% of your clients turn over into loyal paying clients with little to no effort.

Each time you execute a high value free program (like a 21 day rapid fat loss bootcamp) at just over the half way mark you should be converting clients. Now here’s the easy steps to making sure 80-90% of your people stay:

1)      Make sure your service is over the top, they have to absolutely love what they are doing when they are training with you. (duh)

2)      Make sure they get results. Give them all your best stuff and go the extra mile with accountability to ensure rapid results do happen. (duh #2)

3)      Present them an irresistible offer. Discount their first month, offer them extra bonuses that cost you nothing. (An Infrared Sauna works so wonderful for this, in Red Deer a sauna drop-in cost like $15, but 10 sessions in the sauna costs me about $1.00 worth of power.) Free bonuses from professional partners. The e-book you recently wrote. The 100 healthy recipes you compiled from all across the internet. It doesn’t take much to really crank up the value.

4)      Present everything to them with emotion.

Mrs. Jones you came to me 50 lbs overweight, you are on high blood pressure medication and type II diabetes runs in your family. It’s been just 2 weeks and you have already dropped 11 lbs, and just last week I noticed you were able to complete 40 squats and on day 1 you could only do 2. You mentioned you are sleeping better and your clothes are getting loose. I know you’re not yet done your trial but I am so proud of your results I wanted to give you this…(insert high value offer). There is no pressure at all to continue but man your results are going so good, I really want to see you lose that 50lbs in no time, don’t you agree things are going well?

How can she really say no? The only likely objection might be a financial one which means either the value you are providing isn’t high enough or she can’t afford it.

5)      The secret weapon, the downsell. – Some clients may genuinely not be able to afford your most typical program, so offer them something for $97 a month. Even if it’s a nutritional meeting once a week, or a couple of bootcamps and a follow up call. The point is if they’re getting results and having fun they will continue but they are not going to tell you how much they are willing to pay.

Bottom line is you have to close, I see too many trainers lately applying some of the great fitness marketing strategies that have been listed here but they are not booking the sales consults to convert their leads to paying clients. Your goal has to be at least 1 new sales appointment per day.

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Personal Training Inside a Public Gym – The Grass is Greener Part 2

Published by on July 5, 2010 | Leave a response

This scenario can take on many forms. In many ways the in the gym trainer may have the greatest opportunity to organize and grow their business in just about any direction. Initially most trainers will become employees of the gym. In this scenario they will dictate your hours, your dress, possibly how you run your programming, your session rates, your wage (or portion of the session rate) and if you sell they will likely dictate how you sell and how much you sell it for.

The business within a business model can be the most flexible with the least risk, though there is one drawback...control

The business within a business model can be the most flexible with the least risk, though there is one drawback...control

Of all the training scenarios, you can count on this employee position being the lowest per hour rate. Now the lower rate is really not as bad as many may seem to think as essentially think of it like the income tax we all pay to cover the costs of the social programs we enjoy. In the world of the employee personal trainer the portion of the session rate retained by your employer affords you things like the following: in house marketing and lead attraction, all overhead and expenses to stock, maintain and clean the training areas, often liability insurance, independent sales that are hopefully better at closing clients than you are, operational systems, payment and debt collection and maybe even appointment booking. If you are a solo trainer trying to do all of this on your own you likely have some measure of appreciation as to how nice it might be to be able to rely on others to handle these items for you. The downside to being an employee is your employer of course would like to make as much profit as possible which also means it’s going to be the most difficult for you to drastically increase your earning potential in a short period of time.

Now the big advantage I see to working inside of a gym is for the entrepreneurial trainer. Within a franchise this is likely difficult to impossible, but in an independent gym after establishing yourself as an employee it’s time to talk to your employer. You may be able to negotiate a position where any clients you attract through your own marketing you can retain a much higher percentage of session rates. Most employers understand that quality people may not stay long term and this is a position where working for your own gain will also benefit them, far more than if you were to open your own business. Or you may try to negotiate control of the whole personal training department so you move to begin developing and managing the systems of that end of the business providing the business owner with a steady predictable income stream with little effort or risk. These situations provide varying amount of risk to yourself but also substantial reward to the business owner. In this situation you would have many of the benefits (and headaches) of having your own studio without the huge opening costs or fixed overhead of your own brick and mortar location. The business within a business model is likely one of the lowest risk and highest reward scenarios for any personal trainer, the one factor you may find too limiting is you are still operating within someone else’s environment and for the most part they will dictate how you run your business which can be a real challenge if you don’t see entirely eye to eye. Next week I will complete this series with my own experiences of running your own stand a lone training studio.

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Are You a Crappy Trainer? (15 Point Self Assessment)

Published by on June 24, 2010 | 1 Response

How many of these things are you already doing well?

How many of these things are you already doing well?

June and the summer months are some of the toughest months for many personal trainers. I’ve been receiving all kinds of emails from trainers asking what they need to do differently to survive these difficult months. In the main time we’ve had a near record breaking month at One-to-1 Fitness for new business, the formula is simpler than you think. Below is a 15 point checklist, read each one and then ask yourself if you are doing this effectively, if not spend a few minutes jotting down how you might implement this or do it better, commit to this for the next 60 days and by September you will never believe the summer is bad for personal training again.

  1. Always Build the List. Your most important marketing task for successful anything (in this case personal training) is the campaigns that build your list. The list is king, the bigger it the easier, and more importantly, the more predictable sales/client attraction is.
  2. Recognize and reward. Every living being on the face of the earth emotionally thrives on recognition and reward; we are hard wired for it. Recognize your clients and your staff as often as possible. Build a cult following by providing reward, this can be as simple as a thank you card or a big gold star.
  3. Remember that success likes speed. Don’t wait too long on ideas, develop a plan and take immediate action. As one idea or campaign blends to the next the momentum will carry you to massively grow your business.
  4. Continually ask for testimonials. Social proof will allow you to sell anything. Results are an incredibly powerful tool, share those results with others and your services will sell themselves.
  5. Get out of your comfort zone. Volunteer, join social clubs, attend networking functions, book free seminar sessions and lunch and learns. Try to talk to at least 10 new people in your community each day. Get out there and get known.
  6. Deliver, big time. Call your clients, see how they are doing. Email them or send them text messages. Remember you are building a relationship, strong client relationships will keep them with you forever. These little things provide so much additional value your clients will make you the talk of the town.
  7. Always be asking for referrals. Find subtle and creative ways to ask for referrals and make sure it’s always on your clients minds.
  8. Use email marketing for constant contact. Email marketing is one of the most powerful cost effective tools available to you (and why your list building is so important.) Keep your list warm by constantly providing them value through killer content. This maintains and elevates your expert status and ensures business longevity.
  9. Sell the lifestyle not the session. Selling packages of sessions is dead, automated monthly billing (EFT) is the key to success, get it in action immediately, and at first even as simple as post-dated cheques while you work through the steps with your bank.
  10. Use high value free programs and special repackage offers to quickly attract tonnes of new customers.
  11. Develop win-win relationships with local businesses and develop a large scale bonus program for clients and prospects. Use these bonuses and special offers to convert new prospects to new EFT agreements.
  12. Write specific goals. Just like you tell your clients set your own goals and then work backwards week by week to develop your plan to achieve that goal and hold yourself accountable.
  13. Don’t re-invent the wheel. Use the tools of others, attend conferences, get a coach, look at a franchise.
  14. Systemize everything. Think of each process like you are going to have to complete it a 100 times or more, develop a system around each action, process, or marketing campaign. Soon situations are just a repeat process and planning becomes what system to engage next. You will soon be able to see weeks and months ahead.
  15. Most importantly, never give up!
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10 Ways to Get More Clients Right Now!

10 Ways to Get More Clients Right Now!

Published by on June 21, 2010 | Leave a response

get-more-personal-training-clientsBased on the emails I’ve been getting I know I have a lot of brand new trainers reading my blog each week. That’s awesome because I still remember just how tough it was to get going with my personal training business and all the basic mistakes I made then. If you need more clients here are my top 10 ways as a new or experienced trainer that you can get more clients right now:

1)      Be the trainer that everyone wants to hire. This may sound silly but to be honest one of the biggest problems we’ve had hiring trainers in our facility is they don’t come with the energetic personality you need to be super successful on your own. Each day has to be fun, your primary job is to be uplifting to the people around you and inspire them to commit to the practical magic you teach them.

2)      Consistently ask for referrals, and offer referral rewards. This business is based on service and good service produces great word of mouth advertising. Be sure to subtly remind your clients that you really appreciate referrals or offer a referral contest 2-3 times per year.

3)      Run real value free trial programs. Make people an offer they can’t refuse, commit to giving them 2 weeks for free or for $1. Show people really value and over deliver your enthusiasm and personality to build a raving fan base. These people become paying customers and bring others.

4)      Use the Human Billboard program I learned from my good friend Steve Hochman. Offer people a free trial program and ask them to invite their friends, for each paying customer they refer give them more free training time. What could be better than free personal training after all?

5)      Repackage your programs into short term rapid solutions for immediate problems. Ie. The 21 day Summer Tummy Solution. Use Kijiji and Facebook advertising to attract new targeted leads to these short term programs.

6)      If you are currently training clients, call your old clients and create a special offer just for them. Don’t wait for them to call you, show genuine interest and get in touch. We’ve signed up over 30 clients in the last 30 days with 2 special packages just for previous clients.

7)      Get out in the community schedule at least 1-2 speaker sessions a month for any office with more than 10 employees, a service club, a charitable organization, or anywhere you can find 10 or more people.

8)      Immediately position yourself as a community expert, contact at least 2-3 complimentary type businesses each week. Offer to add the manager or key employee into one of your group programs. Provide a nice discount for remaining employees and over deliver. Hairstylists talk to 10-20 people a day wouldn’t you like them to be talking about you?

9)      Use list builders on Kijiji and Facebook every week to grow your list and apply 2-step marketing methods to your list 1-2 times per month.

10)   Use lead boxes in high traffic areas to increase your list even faster and improve response to 2-step marketing emails.

If you made it a priority to totally commit to applying even 4-6 of these points on an ongoing basis there is absolutely no reason you can’t be booked solid as a personal trainer in the next 30-60 days.

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Your Marketing Calendar

Your Marketing Calendar

Published by on June 9, 2010 | Leave a response

%image_alt%People are interesting creatures, like cats and children we all have an innate curiosity and the need to wonder and celebrate. In a previous coaching group I had a chance to meet with ultra successful Canadian Fitness Internet Marketer Craig Ballantyne. I didn’t know what to make of Craig at first; he comes across as a pretty ultra serious guy. It didn’t take me long though to realize though he’s not only a great guy he’s super passionate about business and totally brilliant. One of the things he talked about that afternoon was your Marketing Calendar.

If you haven’t caught on by now a contact list is critically important for your fitness business, or any business for that matter. The second thing is you need to be in regular contact with them, well that’s all fine but what the heck do you talk about this week?

Craig had a brilliant idea, pick yourself up a calendar today and start to write all the birthdays for you, your family, colleagues, friends, favourite superstars, your pets, your anniversaries etc. Its funny these all become great reasons to unveil your next crazy hair brained idea to your list.

It sounds ridiculous, but remember that innate curiosity, as people we all live vicariously through each other. You don’t need to look any further than Facebook to see how wrapped up we are in each others lives.

The marketing calendar becomes a fun way to bridge the gap between content, sincerity and offer to the prospects on your mailing list.

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How to get your old clients back

How to get your old clients back

Published by on June 7, 2010 | Leave a response

After over 19 years in the fitness industry personally I’ve had somewhere around 3000 one-on-one personal training clients. Sadly you will learn as I have that for most of your clients, even the ones that are really successful with the best of intentions, they will one day need you again. Now if you’ve provided a great experience they may remember you again, that is if a savy marketer doesn’t get to them first.

Your current and previous clients are what are known in sales as your “lowest hanging fruit.” Whether it’s now or in the past you have earned their trust and hopefully have a much stronger rapport than you would a complete stranger. Because of that rapport they are twice as likely to repeat buy from you than a brand new customer will be.

If you want a sure fire high conversion method of filling your training schedule today, call your old clients. However you need to have a solid high value offer to go with your call.

This is just one of many strategies my elite coaching clients use. Could a mentor help your business?

This is just one of many strategies my elite coaching clients use. Could a mentor help your business?

Here’s what we did that netted us a 75-85% conversion bringing our old clients back.

Our three year anniversary at One-to-1 Fitness was May 27; we used the idea of this celebratory day to encourage our old clients to come see us again. Rather than the normal celebratory drivel that costs you lot’s of money and gets you nothing we decided to instead invest in great people. I had my sales manager go through our old client files and pick out a whole pile of people he remembered, the ones he had the strongest rapport with. After looking at their previous goals we called them to “check up” on how they were doing maintaining their goals. Since most people slowly slip back we offered a solution, we gave them 2 weeks of training on us in our spiffy new small group training program. What’s important is we showed we genuinely cared because we contacted them and took the time to see what was important to them, we offered them something of high value, and created the appeal of a different experience than they previously had with us.

All of these people only previously knew us for our great one-on-one services. Now they had a select and limited opportunity to be part of a program that was a pile of fun in a small group setting and totally obligation free, they couldn’t lose; why not come and see some familiar faces? Of course we hyped all the new renos and such to, that never hurts. The best part is if you just provide the same killer service all the time, this program sells itself!

Bonus: The Insurance Policy

As always marketing is really about customer value, how you can provide over the top value and still find a way to make a little profit. For our conversion of this program we just sweetened the deal, gave everyone a nice short term price break (call it a signing bonus) and we used all the value adds from our partner businesses. (Each client received something like $500 in free bonuses, so much so it becomes a no brainer.)

Provide value, everyone wins! In summary remember these components:

  1. Always genuinely care, call and see how people are doing.
  2. Offer them something high value and have a reason for you offer, ours was our anniversary.
  3. Make the offer limited and provide scarcity, in our case we only had so many spots to fill and they were starting on a certain date. Push people to take immediate action.
  4. Don’t blow it by trying to convert too soon, provide real value.
  5. Have a high value conversion offer, make it a no brainer.
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How to get everything you want as a personal trainer

Published by on June 4, 2010 | 1 Response

I’d like to share a couple little tidbits of success from this week if you don’t mind. If you were at the Business Ignition Workshop you heard all about how to use a free weight loss program to rapidly launch your fitness business. Well this week two of my coaching clients nailed it big time. One of them explained how they recruited 40 new people for their results bootcamp and the other had over 65 training inquiries within 48 hours leaving their job to pursue their fitness business full time.

Given this is a free weight loss program you may not be impressed you might think it is easy to recruit people if you are willing to train them for free, and in a sense you would be right. Now on the other side of this equation I have had some people from the workshop contact me with questions as to why their programs weren’t working, in every single case they had try to cut corners somehow whether it was shortening the program, eliminating components of the offer or some other element, you can’t cut corners, but do you understand why?

Times are tough; people are tighter with their money than ever. The only way you are going to get them to give you their precious dollars is to make them feel like they would be silly not to and to make them feel as though they owe it to you, it’s this second point that my coaching clients really understand.

You see most personal trainers are starving, broke and barely hanging on so every new client is a must sell situation. Clients pick up on this, they can detect desperation like a dog can smell fear, it’s a sure fire way to go broke in no time.

Now the smart trainer understands the Law of Reciprocity. You must always go with a giving hand and be willing to give in a way none of your competitors are. When it comes to a free weight loss program pull out all the stops, always give them all your best stuff and never worry about anything in return. If you execute this fully then it’s a simple conversion process. How much does it cost will become how do I make sure I get a spot? Seriously the higher the quality of service you give people in an extended trial program you will never have to worry about selling them anything, they will sell themselves.  Zig Zigler says, “Help enough people get what they want and you will get what you want.”

In an extended trial you earn massive amounts of trust because people get to see the value and experience it for themselves before they ever commit to anything, if they find value in what you do why wouldn’t they stay? Just think of this approach as an aggressive deferred payment plan.

Now the second aspect of getting everything you want as a personal trainer is a little different. Let me ask you, have you asked your clients to write out their goals for you? Probably, but now let me ask you, why have you not written out your own goals? Very few people actually write down their goals. As a trainer if you have not written your own goals for this year, month and week then I can guarantee you are not holding your clients accountable fully to theirs. This accountability is one of your primary roles as a trainer, trust me it’s not to count reps. A funny thing happens when you write down your goals, believe it or not they will come true whether you think you are actively pursuing them or not you simply will. Trust me.

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What’s in a name anyways?

Published by on May 31, 2010 | Leave a response

Quite often I receive questions from new personal trainers wondering how to decide on a name for their fitness and personal training business. The truth is when it comes to fitness marketing and selling personal training a catchy name means very little. I learned this the hard way so you don’t have to.

When I began personal training I went through the same dilemma, and for some reason I loved the name Fitness F/X, which naturally was taken so I had to settle for Cabel’s Fitness F/X. I was fortunate that at the time people were just really getting online and one of my first few clients insisted I need a website and as luck would have it www.fitnessfx.com was available.

Now here’s the thing, you and I, we’re not Nike, we’re never going to have a swoosh of our own. We simply do not have the millions upon millions of dollars to spend to develop a known, recognizable symbol like the swoosh. You and I we have to work smarter, we have to think about what exactly Average Joe and Jane are doing right now.

Average Joe and Jane likely just got home from work or are relaxing after dinner after a long day of office duties, running after the kids and chores. A thought crosses Jane’s mind, she came across what used to be her favourite pair of jeans in the closet this morning and they didn’t fit when she tried them on. She just never lost all the baby weight she gained during her pregnancy and tonight she’s feeling a bit down on herself about it. Joe well he’s being working 50 hours a week trying to do the best for his family, after years in the office he’s finally moved into that new position and is home to his family at a reasonable time. Life is good financially they are comfortable and can enjoy some of the finer things, one problem though, his belly sticks out further than his chest and his wife just never looks at him the same way much anymore.

Jane and Joe respectively grab their laptop or iPhone and not wanting their partner to really know their insecurities think maybe it’s time to figure what they could do to get back into shape. What do they do?

The go to Google and they begin typing in things like, “fastest way to lose weight” “best weight loss diet” “workout program for weight loss” and of course “personal trainers in (insert your city name).”

Do you happen to see Cabel’s Fitness F/X anywhere in there? Nope, me either. So neither Joe or Jane ever found my website or me, but I bet quite likely they would have found LA Weight Loss, Jenny Craig or a Profitable Personal Trainer that really understood how to attract clients. If only I had named my business Personal Training in Red Deer…..hmm you may notice now in spite of my studio being named One-to-1 Fitness our website is built on www.PersonalTrainingRedDeer.com and you will never ever hear me refer to www.Oneto1Fitness.com even though I do own it.

So by now you should see the actual name of your business doesn’t really mean much when it comes to selling personal training, fitness marketing and putting yourself in the place people will actually find you.

Now it’s not bad at all to have a catchy name, I would suggest one that is gender neutral and leans toward the first thing you think most people think of when they think of getting in shape. This was how we selected One-to-1 Fitness; it was our idea of a catchy way to instantly describe what we wanted to be known for.

If you are just starting your business though, don’t spend a lot of time or money on this endeavour it’s just not time for that if you are determined to become and ultra-successful Profitable Personal Trainer.

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What The Alarm Salesman Did Wrong...

What The Alarm Salesman Did Wrong…

Published by on May 27, 2010 | 1 Response

Does your personal training business secure?

Is your personal training business secure?

Yesterday an interesting thing happened it has nothing and everything to do with selling personal training and fitness marketing. The doorbell rang. I was in my home office intently concentrating when this noise distracted me. Seriously these days you know when the doorbell rings unexpectedly it’s a sales call. Funny, I like sales calls now, it’s like they just unexpectedly walked into a practical exam for sales and marketing. The poor alarm guy, though he was nice enough, he failed miserably.

He opened with a, do you have a security system now? Terrible! As terrible as these following personal training headlines:

  • Get in Shape for Summer
  • A Personal Trainer Can Get You Better Results
  • Spring and Summer Boot Camps – Spots available, start today!

His question though seemingly valid wasn’t, you see the answer doesn’t matter, in that split second he disconnected with me and put me on the defensive as I knew his primary objective was to sell me on his new alarm system.

You Have to Get Them Emotional…

A much better approach would have been to introduce himself, and tell me something like, “Did you know that 50-100 break and enters occur in Red Deer every month? (Real number easily found on google.) Did you know that means that X# of people in this neighbourhood had their house broken into last month? (Divide number of neighbourhoods by total per month.) Your house is being targeted and here’s why…(high perceived value item, maybe like the 10 things you are doing every day that will make your house a target for serious theft. Like not locking your garage door to your home, like leaving your registration and garage door opener in your vehicle, like not quickly picking up the newspaper on the front step showing that you aren’t home or don’t pay attention, like not displaying alarm signage as a deterrent, gee and I am a personal trainer.)

Now let me ask you, do you feel comfortable knowing your house is a target? Do you do some of those above things I mentioned? Does that make you worry in the slightest?

About a year ago my neighbour had his vehicle broken into on the exact weekend we were away, that easily could have been our house. Similarly my wife’s poor co-worker had her house completely emptied in broad daylight. I bet you have or have heard a similar story, does thinking about that raise your level of paranoia?

We are hardwired to become emotional when we use the right language, as a successful coach you need to understand that attracting clients (and more importantly having them commit and comply with your instructions) will be much more successful if you can generate a vested emotional interest within them.

The point is just by changing your approach you now have a prospect that may naturally have been on the defensive and resilient to sales now defenceless because they are emotionally invested. Even though we have a security system in our home, between this failed sales visit and writing this post even I think we need to be more careful with our home, the power of emotions.

The same is true of personal training. The headlines above can be more powerful, here are some examples:

  • ·         Get in Shape for Summer Good news, there is a simple way you can lose 10-15lbs before July.
  • ·         A Personal Trainer Can Get You Better Results Your gym membership failed you, Jenny Craig failed you, this won’t!
  • ·         Spring and Summer Boot Camps – Spots available, start today! Do you qualify for this weight loss program? 5 spots available.

You know what? As a Canadian personal trainer trying to learn the ins and outs of fitness marketing strategies you have a serious problem. You are too nice, too plain, and don’t use enough emotional language, it’s time to start! You will thank me later, adjust your headlines, your ad copy, brochures and even your conversation, every little step will drastically improve your results, I guarantee it!

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8 Steps to Becoming a Profitable Personal Trainer

8 Steps to Becoming a Profitable Personal Trainer

Published by on May 25, 2010 | Leave a response

If you want to become a member of the elite, a fitness marketing specialist, someone who can sell personal training with ease, a truly profitable personal trainer than you best pay attention to the following:

1)      Stop doing 60 min sessions, switch to abbreviated training either a 45 min session or better yet a 30 min. If you think you can’t get a client an effective workout in 30 minutes you are not alone, I felt that way too but just trust me and do it. 60 minute personal training sessions are counselling sessions that will burn you out fast and keep you broke. 30 minute sessions allow you to appear to be cheaper than your competition while in reality you can be more expensive on a per hour basis. Your clients will find them easier to schedule and will be able to afford more of them which overall means their results will be better.

2)      Don’t sell packages of personal training sessions, sell the lifestyle. No one loses 40lbs, corrects hypoglycaemia or lowers blood pressure in 10 sessions. You want clients that are serious about adopting a new lifestyle and the need you more than ever. Do yourself and them a favour and make it easy, sell ongoing monthly training packages not packages of sessions. (Ideally using EFT.)

RnR is an important part of being a Profitable Personal Trainer, Wendy and I like to get away any chance we get, our May long weekend was spent at Radium in BC.

RnR is an important part of being a Profitable Personal Trainer, Wendy and I like to get away any chance we get, our May long weekend was spent at Radium in BC.

3)      Utilize sincere selling. Care about your clients and prospects, when you meet a new client use an extended meeting to get to know them, to learn about their goals, fears and pain. Ask them questions that stir emotions about why the need to make lifestyle changes. Your job is to make them feel as though you are saving their life because potentially you are. The more focused and aware you become about their needs the more they will fulfil your financial needs and with far less resistance.

4)      Increase the value. Your job description when it comes to client appointments can be summarized in two words: service and value. Provide killer service and always find ways to provide more value: ie. Valuable additional content in the form of articles, newsletters, strategic business partnerships and discounts, tele-seminars, paper system materials.

5)      Ask everyone for a testimonial, social proof will be better than any advertisement you can ever dream up, take before and after photos and videos and ask for testimonials often from every single client.

6)      Always be building your list. Use public speaking, opt-ins, Facebook ads, classifieds and special free programs to constantly create an influx of new leads.

7)      For each new step document the system. Longevity becomes about time and task management. As each new spoke of the wheel begins to turn document the system so it may become a repeat process. If you do not have anyone in your network to delegate to you will eventually but only if you have systems to teach. Take it from me, I failed to duplicate 4 times before I succeeded because I didn’t have documented systems.

8)      Don’t forget to take time off and relax, get away from the business of personal training and do something fun. I hope you had a great long weekend!

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