Cabel

Personal Trainer Business Tip: Get referrals even if it didn’t work for them

http://www.profitablepersonaltrainer.com Recently my wife and I were looking at using a product/service that’s really expensive and beyond our comfort zone.

Ultimately what sold us was the testimonial of someone that the product didn’t work for, how odd is that?

That even though they had

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In the first month of the coaching, my revenues grew 400%! (And even more since)

In the first month of the coaching, my revenues grew 400%! (And even more since)

annaI am so grateful for the opportunity to join this program. At the time it was offered, I had been following Bedros and Cabel for about eight months, so I knew what they were about and how they were already helping my business grow. When I saw the email for the Fitness Business Accelerator program, I immediately signed up—zero hesitation. I started seeing results from the very first webinar, and even better results starting with my first one-on-one coaching session.  In the first month of the training, my revenues grew 400%. I made more money in that first month than I had ever made in a single month in my whole life, even when I was working my old corporate job. It was so much money, in fact, that my next coaching session with Cabel dealt with my feelings about suddenly making so much and how to deal with the insecurity that that maybe it was a one-time fluke (it wasn’t).

The best parts of this program are that you realize that every single problem you have in your business is normal. And every single problem is solve-able in a way that takes about five minutes for them to explain. Just like I ask my clients to step out of their comfort zone and trust my fat-loss process, Cabel and Bedros repeatedly asked me to step out of my comfort zone and trust their business success process. I remember two times where this was pretty scary—the first time Cabel said, “Anna, you HAVE TO trust me on this.” I was still scared and wasn’t fully committed to pulling the trigger on what he said to do (raising my prices—a LOT). The next day I was telling a client who was afraid to eat carbs, “Mrs. Jones, you HAVE TO trust me on this.” It clicked. I immediately raised my prices almost double. Two weeks later, I signed FIVE TIMES more clients than I had ever signed in one month. It was stunning. I was actually on vacation, sitting on the beach, sent out the email, and within 48 hours I had 65 paid-for clients signed up for my six week program.
I’m sold. This works. Period.
January 2015 Update:
Back in September, my marching orders were to figure out my finances, know my margins, and to create culture in order to reduce attrition in the program. I gave myself three weeks to do the finances and the full 4 months to really nail down the culture. Ha! Little did I know…
The finances were hard because I didn’t really understand what I was needing to look at or how it would really affect my business. I was thinking I just needed to know how much money was coming in vs going out, but I didn’t understand the depth that information could give to my business and growing it.
I started out by getting all my numbers in a spreadsheet, and then figuring out my margins. I started reading a few books (Rich Dad series, especially Guide to Investing) and I played an online game that really taught me how my own business is an investment to GROW, not just to give me some money each month to live on. I then read another book (Built to Sell) that systematizes exactly how to position and grow your business into a successful entity that can work and grow without you.
I’m starting to get it, and am working on making my business into a series of systems that can work without me, or in the event that an employee quits, there will be no downtown. I am also learning how to strengthen my business against competition, from outside as well as from the dreaded “insider” situation.
My numbers are way up from September, as of January 2015 my revenue has increased by over 500% of what it was last May (no exaggeration) and I’ve consistently been able to maintain margins between 60-70% monthly for more than 90 days!
Next focus: automate all systems, hire more staff (full-time assistant and manager), and be able to leave the business for 4-8 weeks—and have it grow during that time. Then, start working towards a second location.
Anna Larsen
http://www.yourbodybetter.com


Transformation? Indeed! Now bringing in 40-70 new leads each month!

Transformation? Indeed! Now bringing in 40-70 new leads each month!

Since the last meeting of our 7 Figure Mastermind (so 90 days ago), Santa Rosa Fit Body Bootcamp has evolved tremendously. Among other things, we’ve streamlined our new member intake procedures, which has allowed me to sit down with virtually every new person who starts our program before they ever come in to work out. My closing ratios have improved; we’re now over 95%. We used to hunt people down for weeks after they started a trial, half the time we’d miss the opportunity to ever get them in for a consult. In the off chance that someone hasn’t already sat down with me and picked a continuation service, all of our coaches are now fully trained to make a first-class sales presentation (front end offer).

Dallas and I pose beside what is to become his Range Rover, congratulations Dallas!

Dallas and I pose beside what is to become his Range Rover, congratulations Dallas!

We’ve hired a new super assistant who has dramatically reduced my workload. She handles all Facebook interactions including the cocktail party from start to finish, all appointment booking, phone calls, and email inquiries. This is really helpful because we’re now bringing in 40-70 new leads each month.

Since the last mastermind, we’ve increased our average transaction amount from $121 to $182. Our attrition rate has decreased for long-term members and we now retain 28-30% of our trials in 12-month programs. And the icing on the cake… We’ve had a 44% increase in monthly revenue generation!

I couldn’t be happier with the decision to be a part of this incredible group.

NOTE: What Dallas being the humble guy he is doesn’t mention is all the adversity he’s faced over the last couple years, from his house burning down to dealing with a neighbour who literally shot his dog and so much more. In the face of great adversity through support of a cohesive group and proven strategies Dallas has proven that if you want to succeed you will! At this year’s Fitness Business Summit the audience was so compelled by his story and success he was voted by his peers as the transformation champion and won a brand new Range Rover! What an amazing year!


Personal Trainer Business Tips: List Revival and easy SEO

http://www.ProfitablePersonalTrainer.com Did you know that an email list of just 500 is enough usually to generate more than 6 figures of annual income?

In this personal trainer business tip I share with you my “mechanic” breakdown of how to revitalize your list, provide tonnes of

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The Art of Compulsion

The Art of Compulsion

headshotThe Art of Compulsion.

 

Compulsion, my dear friend and cohort Merriam Webster tells me, is:

 

: a very strong desire to do something

 

Women, in my opinion, often feel compelled to help other people. It is part of our genetic make up. Now men, don’t get huffy – you also have these same compulsions. In fact, some of the greatest men I know in this industry are simply on a mission to help as many people as possible.

 

But, for the sake of a good ole’ argument, lets run with my theory for a while.

 

It is my stance, that as women, we are genetically wired, genetically compelled if you will,  to put others before ourselves. This is why we are so successful in the fitness industry, an industry built on the foundation of making sure our clients always come first.

 

Merriam Webster (not a woman by the way, 2 men who were bound and determined to stabilize the American Language) tells us that compulsion is a strong desire to do something and when I think about my role in this industry, I 100% agree. I really do have a strong desire to help other people. I have the need to help my boot camp members, the desire to help my peers and as I develop into a female fitness entrepreneur I am 100% compelled to serve other female fitness business owners.

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I also know that as company owners, CEO’s, coaches and creators, we are all in the same boat;  we will trip over our own feet in an effort to help those around us.

 

–  We get up early and go to bed late to make sure that we have reached all the people on our list.

–  We sacrifice time with friends and family so we can ensure our clients needs are met.

–  We work on weekends, even when we said we wouldn’t, because it bugs us to know that someone in our inbox needs our help.

 

Call this horrific time management. Call us “gluttons for punishment” if you want but I have a feeling that because of our compulsions, this is just the way it will always be. I don’t feel bad about this, I feel proud. I am happy that I have the ability to help 1000’s of people feel better about their bodies and business. It’s not an easy road, but it’s my road and I am going to embrace every email, text, Facebook message and phone call. I feel blessed that I can help these people and honored they would seek out my help.

 

Now, this blog is called the Art Of Compulsion, because I do believe, at some point, our buckets will run empty. (http://www.youtube.com/watch?v=A5R6-2m_qHk)

If we constantly give and never receive, then we can never refill our buckets of energy and love.  It is important then, that we surround ourselves with people that not only need us, but by the people that support us. These people will keep on filling your bucket so you can get out there and continue being the awesome, amazing, inspirational problem solver that I know you are.

 

If you want to talk more, or simply have questions, please email me at: info@whitbybootcamp.com. Put “Misty – you gotta help me NOW” in the email subject and i’ll probably get back to you in less than 30 seconds flat….what can I say – I am compelled.

 

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www.whitbybootcamp.com

 

 


2 Personal Trainer Business Tips to Improve Sales and Service Today

http://www.ProfitablePersonalTrainer.com Today I share two quick tips to improve sales and service. The first is to stop constantly creating new “packages” to get your clients through the door. By rotating between two to three solid ones you can perfect the next steps, which leads to better customer

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5 tips on finding the right space

5 tips on finding the right space

10006807_10151998830822361_521350083_oOk so you’re training a few people and getting a taste for this idea of being “self-employed.” At some point you start thinking how great it would be to have your own space, one where you make the rules, where you control the environment. It seems like a grand plan, it feels as good as when you thought about moving out from mom’s house and taking control of your life once and for all. Then you start thinking about all the costs, get scared, keep doing what you’re doing and think to yourself, “those other trainers just got lucky…somehow.”

In the past sixteen months my coaching program has seen seventeen new studios open. People just like you, people that had the same fears as you the only difference being a little knowledge and a group of colleagues for support.

I may not be able to help you today with the support you need to overcome your fears about opening your own space but maybe I can help a little with the knowledge.

Here’s 5 tips that can help:

1)   Don’t be distracted by high traffic locations

You may not yet have figured out how to capture an audience through multiple marketing channels like social media, email and events to name a few. As a result you might think that it would be a massive benefit to be in a location that’s visible, that has a lot of immediate traffic or visitors. Though this is logical it’s one of the things I’ve seen sink new studios really fast. The premium you pay for these locations is never justified in the sales that are produced as a result. Look for locations that are 1-2 blocks off the main arteries, we’re a destination location. A fraction of the cost savings invested in efficient marketing campaigns will way out perform that high traffic location.

2)   The drive radius

The ideal location is really easy to access but off the beaten path. Next consider how far you can drive in 15 minutes at the worst time of day for traffic. Look at a city map and draw the boundary of how far you can go in those brutal 15 minutes; this will give you a very realistic idea of your real customer area. In fancy technical terms we call this your Isochrome.

3)   How far can I get with paint and mirrors?

Don’t look for perfect, look for usable potential. Does it have a small reception and/or an office space? Does it already have 1-2 bathrooms and a big open space? Is there ample parking? Look for the space that you can get started with just paint, mirrors and equipment. Don’t think it needs to be perfect or look like the million dollar facility; truth is that’s a prehistoric business philosophy. Today people want to be involved in the story of your growth and development; they want to experience it as it happens. Even more importantly people are looking for places that present that “down to earth culture” and not the big box “I’m a number” environment. Hence the success of the garage gym!

4)   Don’t sign a long lease

Now this might be more my opinion then sound advice, but then heck so are all the others tips in this column. I’ve signed a long lease and I’d never do it again. I believe the key to success in our industry is to be continually evolving. You never know how fast your business is going to grow (I outgrew my initial space in just 5 months), or the challenges you may face in dealing with a building owner (just ask me about unpredictable building operating costs.) I’d never want to be this restricted again I’d much rather face the risk of renegotiating costs every 3-5 years in an effort to keep my options open. Additionally here is where risk is a consideration, what can you carry for an extended period of time?

5)   The secret sauce of where to look

Here’s the real gem of how to find that right space. Start by looking for all the dance and martial arts studios in your area of interest. Generally where these types of businesses are located you will find spaces in the appropriate price range for your business. They are often just off the beaten path and yet within realistic drive reach of people you wish to cater to. Additionally, sad but true, a number of these types of businesses often fail. This is important because their space is 90% setup for what you need; they’ve done the work and absorbed the cost for you!

Map out your plan, getting into your own space isn’t as difficult or as expensive as you first believed. The old adage of business was it cost a lot of money to get started, that you weren’t profitable for months or years. I don’t subscribe to this philosophy, if you’ve done your homework you can be breakeven or cash flow positive either by the time you open or soon after. Remember fortune favors the bold!


The Proof is in the Pudding

brad.johnsonMy focus on systems, planning and structure in addition to marketing and promotion has surely been what’s helped me establish myself as a fitness professional business mentor. Today however I want to remind you to get back to roots and be sure you’re keeping up with the simple things that every great trainer needs to do.

Recently I was attending a chiropractic appointment with my wife. I don’t know about you but over the years I’ve had dozens of clients who could really benefit from chiropractic care but were afraid to see one. Through the power of relationships I was able to direct a number to a trusted colleague who knew exactly what to expect when he was told they were referred by me. Together we were able to help many more people overcome physical obstacles that they may not have been able to achieve with the use of personal training alone.

While sitting in the chiropractic office waiting I looked to my left and noticed a framed photograph of three x-rays of a person’s neck. It had a caption that said “spinal correction of one patient.” It was nicely framed hanging on the wall and upon a closer look the change in the positioning of the vertebrae was miraculous. In fact as a fitness professional and massage therapist for almost 20 years I would have been reluctant to believe such a significant structural change was even possible. Seeing is believing!

We all know the power of social proof, or if we don’t we’ve certainly been told, yet still I find many fitness professionals really lack when it comes to before and after photos or powerful testimonials. I’m constantly surprised at how many fitness professionals are afraid to ask to take before photos, or struggle to get their clients to give powerful testimonials. Here’s some tips that may help.

1)   Consider adding basic postural assessment. This gives you a good “reason” to take a front and side before photo of every client so you may review their posture with them.

2)   If the client is uncomfortable with a before photo being taken ask them instead to find you a goal photo of what they wish to look like. In the coming weeks remind them that after the first session they are no longer the same person because of their decision to change. Once you gain their trust ask them to share with you an old photo from home so you may review their current progress with them.

3)   Within the first week ask them, “what they love most about training? And what changes they feel?” At the very least write these things down, better sill have them say them on camera so you can add to them later making powerful testimonials.

4)   When recording a testimonial with your client use emotional language, ask them what they feel is different, and remind them to be as specific as possible. Encourage them to tell a story.

5)   Most important keep asking! Not everyone is comfortable at first but also remind them that something inspired them to make the difficult decision to inquire and get started, empower them to save a life by sharing their story with others and be proud!

My recent experience at the chiropractor was just a pleasant reminder that every industry benefits from social proof, and ours is often much to lax in this department. The continual display of new and recent social proof ensures the continual success of your business.


My studio revenue jumped from the usual $7500 in December up over $17500!

My studio revenue jumped from the usual $7500 in December up over $17500!

Since joining the Fitness Accelerator Program with Cabel and Bedros, I’ve had calls, emails and webinars that have really given me direction with step by step instructions to creating cash flow for marketing (my studio revenue jumped from the usual $7500 in December up over $17500! and that was just the first month-January is on pace too!). And January is on pace because the instructions are step by step, it’s easy to implement.

I’m definitely keeping busy, but my marketing efforts are WAY more effective! I’ve been trying to build my Business Page on Facebook for about 2 years now with very SLOW progress. In 2 years I managed to increase my page likes to 390. Now within 2 months of coaching, I’m pushing 600 now! And I’ve learned how to actually turn them into offline leads who come into the studio.

chris-meredithThe greatest part is that I have renewed passion for training since I don’t feel like I’m spinning my wheels any more. It’s still a work in progress, but I’m now implementing systems to track my sales, marketing (finally created a working calendar), referral programs, client retention. All of these systems have shown me that the closing ratio was low and I need to focus on training my assistant on closing to better service people.

I’m so glad I did this program. Having a coach is where it’s at! By April I should be on pace for doubling my income from last year 🙂

Chris Meredith

http://TheChrisMeredithMethod.com